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Operations

Every customer, with their whole history.

Individuals, companies and drivers on one record: bookings, agreements, invoices, documents and communication, with no hunting through spreadsheets and email.

  • EU cloud
  • GDPR compliant
  • ISO 27001 · 27701
  • Greek & English

What it does

CRM & Customers

The customer record

Details, driver documents, bookings, rentals, payments and open items, all in one place.

  • Individuals, companies and drivers
  • Licence and ID on the customer file
  • Full booking and payment history

Corporate customers

Corporate deals with their own rates, consolidated invoicing and many drivers under one account.

  • Corporate agreements and rates
  • Consolidated invoicing
  • Many drivers per company

From enquiry to booking

Every enquiry is logged, followed up with reminders and turned into a quote, without getting lost in email.

  • Enquiries and quotes logged
  • Follow-up reminders
  • Email templates to customers

Loyal customers

Points, tiers and offers keep good customers close; the Black List flag protects you from problem renters.

  • Loyalty with points and tiers
  • Offers per customer
  • Black List for problem renters

The benefits

One view of the customer —
Everything about a customer on one record.
More repeat bookings —
Loyalty and offers for returning customers.
GDPR compliance —
Customer data with roles and encryption.

Frequently asked questions

Can a company have many drivers?

Yes. Drivers are linked to the corporate account and invoiced together.

Is there a loyalty programme?

Yes. Loyalty gives your customers points, tiers and offers.

How is customer data protected?

With roles and permissions per user, encryption and EU hosting, in line with GDPR.

See Renticom in action.

In a 30-minute demo, with your data and your questions.